◆ Corrections & updates
Corrections & updates
Nobody gets every detail right all the time, including us. Casino terms change, payment limits shift and support policies get rewritten without notice. What matters is how openly we deal with errors once they surface. This page explains what we treat as a correction, how you can report a problem, and what our editors do next, so you can judge for yourself how seriously Likecanberra takes accuracy.
What counts as a correction
A correction is any change that fixes information a reader could rely on: a wrong wagering requirement, an outdated withdrawal limit, an incorrect licence holder, a missing fee or a misstated game provider. These changes are logged and noted on the page. A cosmetic edit covers typos, clearer wording, layout tweaks or refreshed screenshots that do not change the meaning, and these are made quietly.
- A review listed a lower wagering requirement for a welcome bonus than the casino's own terms actually stated.
- A payments table showed PayID as available for withdrawals when the casino only accepted it for deposits.
- A review named the wrong company as the licence holder after the operator changed ownership.
- A support section described live chat as available around the clock when it was only staffed during set hours.
How to report an error
- The full address of the page and the name of the casino review you are referring to.
- The exact sentence, figure or table entry you believe is wrong.
- What you think the correct information is, with a link to the casino's terms or a screenshot if you have one.
- When you saw the information on the casino's site, since terms often change without notice.
editor@likecanberra.com · Contact us
What happens next
- An editor confirms receipt and checks the claim against the casino's current terms and, where needed, a fresh account test.
- If the report is accurate, the page is updated and the change is recorded in a short correction note on the review.
- If the error affected a ranking or a recommendation, Liam Fitzgerald reviews the scoring with the editorial team before the page goes live again.
- We reply to the person who reported it, explaining what changed or why the original information stands.
How reviews get updated
Review pages are revisited on a regular cycle and whenever a casino changes its bonus terms, payment options or ownership. Each update is checked by a second editor before publishing. The date of the last review appears near the top of the page, and any substantive correction is noted with a short explanation, so readers in Australia can see what changed and when across all 9 brands we compare.
Frequently Asked Questions
How do I report an error in a review?+
Email editor@likecanberra.com with the page link, the exact wording you think is wrong and, if possible, a link or screenshot showing the correct information. You do not need to be a customer of the casino to report a problem. Every report is read by a member of the editorial team, and we reply once the claim has been checked.
Will you change a ranking because a casino asks you to?+
No. Casinos can point out factual errors like anyone else, and we will fix them if they are verified. But ratings are based on our own testing and published criteria, and commercial relationships play no part in them. A corrected fact may change a score, but a request or a partnership on its own never will.
Do you delete old information when you correct it?+
We replace the wrong detail with the accurate one so the review stays useful, but we do not hide that something changed. Substantive corrections are noted on the page with a brief description and the date of the update. Small wording or formatting fixes that do not affect meaning are made without a note.